Legal notice

Legal information about the n8de.me website

01.Site publisher

02.Activity

n8de.me is the trade name under which Kevin Forma operates a consulting and software development business focused on business process automation. Services are primarily delivered to owners and small teams of small and medium-sized enterprises located in Belgium and France.

NACE-BEL codes: 62200 (primary activity — IT consulting), 62100 and 62900 (secondary activities — programming and other IT activities).

03.Hosting

The n8de.me website is hosted by:

The automated processing behind the site's forms runs on a separate server, hosted by Hostinger International Ltd., 61 Lordou Vironos Street, 6023 Larnaca, Cyprus.

04.Intellectual property

All content on the n8de.me website — text, images, graphics, logo, visual identity, source code, structure, and layout — is the exclusive property of Kevin Forma, unless explicitly stated otherwise.

Any reproduction, distribution, modification, adaptation, retransmission, or use, partial or total, without prior written authorization is strictly forbidden and would constitute infringement under the Belgian Code of Economic Law (Book XI) and applicable international conventions.

05.Liability

Information published on this site is provided for informational purposes only. n8de.me strives to ensure its accuracy and timeliness but cannot be held liable for errors, omissions, temporary unavailability of the site, or direct or indirect damages resulting from its use.

External links present on the site are provided for convenience. n8de.me has no control over third-party sites and disclaims any responsibility for their content, availability, or privacy practices.

06.Personal data protection

The processing of personal data through this site is governed by our Privacy Policy, in compliance with the General Data Protection Regulation (GDPR — Regulation EU 2016/679) and the Belgian law of July 30, 2018, on the protection of natural persons with regard to the processing of personal data.

07.Cookies

The use of cookies on this site is detailed in our Cookie Policy.

08.Terms and conditions

Commercial services offered by n8de.me are governed by the applicable Terms and Conditions of Sale.

09.Applicable law and jurisdiction

This legal notice is governed by Belgian law. In case of dispute and after attempted amicable resolution, the courts of the judicial district of Brussels shall have exclusive jurisdiction.

10.Contact

For any question regarding this legal notice, you can contact us by email at: kevin@n8de.me

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Privacy policy

How we handle your personal data

01.Data controller

In accordance with the General Data Protection Regulation (GDPR — Regulation EU 2016/679) and the Belgian law of July 30, 2018, Kevin Forma acts as the data controller for personal data collected via the n8de.me website.

02.Commitment

n8de.me is committed to protecting the privacy of its visitors and clients, processing their personal data with the highest level of confidentiality, and strictly complying with applicable legal frameworks. No data is sold to third parties.

03.Data collected

3.1. Data collected as a website visitor

• IP address (anonymized)
• Browser type and device
• Pages visited and visit duration
• Source of the visit (referrer)

3.2. Data collected as a prospect (form or outreach)

• First name, last name, position
• Professional email address
• Company name and website
• Industry / business sector

3.3. Data collected as a client

• Identification data (first name, last name, position)
• Company data (legal name, address, BCE/VAT number)
• Contact details (email, phone)
• Technical data necessary for service delivery (access to client tools, configuration data)
• Billing and payment data

04.Processing purposes and legal basis

Your data is processed for the following purposes:

• Response to contact requests — legal basis: legitimate interest (article 6.1.f GDPR)
• B2B commercial outreach — legal basis: legitimate interest (article 6.1.f GDPR)
• Execution of contractual services — legal basis: contract performance (article 6.1.b GDPR)
• Billing and accounting obligations — legal basis: legal obligation (article 6.1.c GDPR)
• Anonymized audience measurement — legal basis: legitimate interest (article 6.1.f GDPR)

05.Retention period

• Prospect data: 3 years from last contact
• Client data: duration of contractual relationship + 10 years (Belgian accounting requirements)
• Navigation data: maximum 13 months

06.Recipients of data

Your data may be transmitted to technical subprocessors necessary for business operations, in strict compliance with the GDPR. Main subprocessors include:

• Netlify, Inc. (USA, under Standard Contractual Clauses) — website hosting
• Hostinger International Ltd. (Cyprus) — automation server hosting (n8n)
• Anthropic PBC (USA, under Standard Contractual Clauses) — Claude AI API provider
• Google LLC (USA, under Standard Contractual Clauses) — Google Workspace, Google Sheets
• Twilio Inc. (USA, under Standard Contractual Clauses) — WhatsApp Business messaging
• Brevo SAS (France) — email and marketing
• Accountable BV (Belgium) — accounting and invoicing

No data is sold to third parties for commercial purposes.

07.Your rights

In accordance with the GDPR, you have the following rights regarding your personal data:

• Right of access — obtain a copy of your data
• Right of rectification — correct inaccurate data
• Right of erasure — request deletion ("right to be forgotten")
• Right to restriction — restrict processing
• Right to portability — receive your data in a structured format
• Right to object — oppose processing based on legitimate interest
• Right to withdraw consent — at any time, without justification

To exercise these rights, contact: kevin@n8de.me. A response will be provided within one month maximum.

08.Security

n8de.me implements reasonable technical and organizational measures to protect your data against loss, unauthorized access, alteration, or destruction:

• Communications encrypted via HTTPS/TLS
• Hosting on secure infrastructure
• Access to data limited to authorized personnel
• Regular backups
• Data anonymization where possible

09.Complaints

If you believe your rights are not respected, you may file a complaint with the Belgian Data Protection Authority:

10.Modifications

n8de.me reserves the right to modify this privacy policy to adapt to legal and technical evolutions. Any modification will be published on this page with an updated last-modified date.

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Terms and conditions

Conditions applicable to n8de.me services

Art. 1Service provider identification

Art. 2Scope and applicability

These Terms and Conditions of Sale ("Terms") govern any commercial relationship between n8de.me and its professional client ("Client") for service deliveries related to business process automation, including:

• Automation consulting and process audits
• Design and development of custom workflows (notably via the n8n platform)
• Integration of third-party tools (APIs, SaaS, CRM, communication platforms)
• Training and support on automation usage
• Maintenance and technical support on delivered solutions

Any order or subscription implies full acceptance of these Terms.

Art. 3Offers and pricing

n8de.me offers two standard packages (Essentiel and Business), each consisting of a setup fee followed by a monthly subscription, and a Premium package priced by custom quote. The amounts below are “from” prices: the exact scope and final price are confirmed in the quote. Each standard package is available under two payment plans, at the Client's choice, for a strictly identical service:

3.1. What the subscription covers

The monthly subscription covers hosting and operation of the workflows, their monitoring, the correction of malfunctions (including those caused by changes to connected third-party tools), and the support described in Article 8.

During the first twelve months, the subscription also includes unlimited adjustments and modifications to the delivered workflows. From the thirteenth month, the service continues in maintenance mode: monitoring, corrections, and two evolutions per year included.

The payment plan is chosen at subscription and cannot be changed during the initial period. The twelve-month term set out in Article 13.2 applies identically to both plans.

3.2. Price reduction from the thirteenth month

At the end of the initial twelve-month period, the subscription amount of the spread plan is reduced by 25%, as set out in the table above. This reduction reflects the switch to maintenance mode described in Article 3.1. It applies automatically, with no action required from the Client. It does not apply to the upfront plan, whose subscription already covers maintenance only.

The reduction is suspended for the duration of any service suspension for non-payment (Article 13.6).

3.3. Referrals

Any Client may refer n8de.me to a third party. Once that third party subscribes to a package and has paid three monthly instalments:

• the referring Client receives one free month, credited against their next invoice;
• the referred Client receives a 30% reduction on the setup fee, applied at subscription.

Referral benefits cannot be combined with another promotional offer on the same subscription. There is no limit to the number of referrals per Client.

3.4. VAT and price changes

Prices are stated in euros, net of VAT. As n8de.me operates under the Belgian small business VAT exemption regime (Article 56bis of the Belgian VAT Code), no VAT is added or applied to invoices issued. The stated price is therefore the final price payable by the Client.

Any service outside the standard packages is subject to a custom quote. Prices may be changed for the future subject to written notice of thirty days; contracts within their initial period are not affected by such a change.

Art. 4Order process

4.1. Quote

Any service starts with the issuance of a detailed quote valid for 30 days from its issuance date. The quote specifies the nature of services, estimated lead time, price, and payment terms.

4.2. Acceptance

Quote acceptance is made in writing (email or electronic signature). This acceptance triggers the immediate application of these Terms.

4.3. Setup payment and start of the subscription

The setup fee is payable in full at the time of order and is a condition for work to begin.

The monthly subscription starts from the effective go-live of the workflows, not from the order date. The initial twelve-month period defined in Article 13.2 begins on that same date.

For custom-quoted services outside the standard packages, a 50% deposit is required at the time of order, with the balance due on delivery.

Art. 5Lead times

Estimated lead times start from receipt of the complete client brief, necessary access to third-party tools, and payment of the deposit (if applicable). Any delay in providing these elements by the Client results in an equivalent postponement of the lead time.

The communicated lead times constitute good-faith estimates and bind n8de.me only to a best-efforts obligation, not to a results obligation regarding timing. No penalty for delay may be claimed by the Client, except by prior written agreement expressly setting a firm contractual deadline.

n8de.me undertakes to inform the Client, within a reasonable timeframe, of any foreseeable delay and the new estimated delivery date.

Art. 6Payment terms

• Due date: 30 days from invoice date (unless otherwise agreed in writing)
• Payment method: bank transfer or Stripe payment link
• Currency: euros (EUR)
• VAT mention: no VAT charged (small business exemption Art. 56bis Belgian VAT Code)

6.1. Late payment

In accordance with the Belgian law of August 2, 2002 on combating late payment in commercial transactions, in the event of payment default at maturity and without prior notice, the Client shall pay:

• Default interest at the legal rate (ECB + 8 percentage points)
• A flat-rate compensation of €40 for recovery costs
• Reimbursement of reasonable recovery costs incurred

6.2. Refund policy

In accordance with industry standards and given the custom nature of the services, n8de.me applies the following refund policy:

• Before technical kick-off: full 100% refund if the Client makes a written request (by email to kevin@n8de.me) before the actual start of workflow design.
• After technical kick-off, before delivery: partial refund proportional to the work not yet performed, assessed in good faith by n8de.me.
• After delivery and acceptance: no refund is due, as delivered workflows are custom-made and personalised services (Article VI.53, 12° of the Belgian Code of Economic Law — exception to the right of withdrawal for fully performed services and goods made to the Client's specifications).
• Premium plan: a 7-calendar-day reflection period from the date of payment of the setup fee allows for a full refund request of that fee, provided that no technical work has begun.

Any refund request must be sent by email to kevin@n8de.me mentioning the Stripe payment reference and the reason. n8de.me undertakes to respond within 5 business days and to process any refund within 14 business days via the original payment method.

Art. 7Client obligations

The Client undertakes to:

• Provide a clear and complete brief, in French or English
• Make available the necessary access to relevant tools and platforms
• Designate a single point of contact for project coordination
• Respond to requests within reasonable timeframes
• Pay invoices on due date
• Guarantee the legality of data and processes entrusted

Art. 8n8de.me obligations

n8de.me undertakes to:

• Perform services with diligence and professionalism
• Respect agreed lead times, subject to Client obligations
• Respond within 48 business hours of a written report of a blocking malfunction affecting a workflow in production
• Monitor and maintain the continued operation of workflows covered by an active subscription
• Maintain confidentiality of transmitted information
• Document delivered automations
• Respect GDPR in data processing

Art. 9Warranty and liability limitation

9.1. Warranty

n8de.me warrants the proper functioning of delivered automations for 30 days from the go-live date. Any anomaly reported during this period is corrected at no additional cost.

Beyond that period, the correction of malfunctions remains covered by the monthly subscription for as long as it is active, under the conditions of Articles 3.1 and 8.

9.2. Limitation

n8de.me's liability is strictly limited to the amount of services billed to the Client in the last 12 months. n8de.me cannot be held liable for:

• Indirect or immaterial damages (loss of revenue, data loss)
• Failures of third-party tools used (n8n, Anthropic, Twilio, Google, etc.)
• Non-compliant use by the Client
• Force majeure events

Art. 10Intellectual property

The workflows, configurations, and documentation delivered by n8de.me become the property of the Client after full payment. However, n8de.me retains the right to reuse its methods, know-how, generic templates, and internal libraries for other clients.

Third-party tools (n8n, APIs, SaaS) remain subject to their own license conditions. The Client is responsible for compliance with these licenses.

Art. 11Confidentiality

Each party undertakes to keep strictly confidential all information exchanged in the context of the service, during the contract duration and for 3 years after its termination.

Art. 12Personal data

Personal data processing is governed by our Privacy Policy, in compliance with GDPR.

When n8de.me acts as a data processor under GDPR, a Data Processing Agreement (DPA) is established at the Client's request.

Art. 13Term, renewal and termination

13.1. One-off services

Once the service has been delivered and accepted, the contract ends. Any maintenance is the subject of a separate contract.

13.2. Subscription term

The Essentiel, Business and Premium packages are subscribed for an initial term of twelve (12) months, running from the effective go-live of the workflows.

This term is the counterpart of the rate granted. On the spread plan, the setup fee does not cover the actual cost of design and deployment, which is amortised over the subscription period. On the upfront plan, it is the monthly subscription that is granted at a reduced rate, the setup being settled at its real price.

13.3. Renewal

At the end of the initial term, the contract continues for an indefinite term, at the rate then in force, reduced where applicable in accordance with Article 3.2. The Client may then terminate at any time, in writing (email to kevin@n8de.me), subject to one (1) month's notice.

n8de.me shall inform the Client in writing of the end of the initial term and, where applicable, of the application of the price reduction, no later than thirty days before that date.

13.4. Early termination by the Client

The Client may terminate before the end of the initial term, in writing, subject to a flat indemnity equal to 50% of the monthly instalments remaining until that term.

This indemnity is due on the effective date of termination. The setup fee already paid is non-refundable.

13.5. Termination without indemnity

By way of exception to Article 13.4, no indemnity is owed by the Client where:

• n8de.me fails to meet the 48 business hour response time set out in Article 8 and does not remedy this within five business days of a written formal notice;
• the service is unavailable for more than seven consecutive days due to n8de.me;
• the Client ceases trading, is declared bankrupt, enters judicial reorganisation or dies, upon presentation of supporting evidence.

13.6. Non-payment and suspension

Where a monthly instalment is not paid when due:

• at 15 days: written reminder;
• at 30 days: formal notice and suspension of the service, after prior information of the Client;
• at 60 days: n8de.me may terminate the contract as of right, without prejudice to sums due and to the indemnity set out in Article 13.4.

Suspension does not release the Client from paying sums due. The Client's data and workflows are retained throughout the suspension.

13.7. Deliverables at the end of the contract

Whatever the cause of the end of the contract, the Client shall receive, upon written request made within 30 days of it:

• a full export of their n8n workflows, in a reusable format;
• all data belonging to them;
• the associated technical documentation.

In accordance with Article 10, these items are the property of the Client once paid for in full: the Client may use them freely, including on another infrastructure. After the 30-day period, n8de.me will permanently delete them.

13.8. Termination for breach

In the event of a serious breach by either party (breach of confidentiality, unlawful use of the service, etc.), the contract may be terminated as of right after a formal notice has remained without effect for 15 days.

Art. 14Complaint

Any complaint relating to a service or invoice must be notified in writing to kevin@n8de.me within 8 days from delivery or invoice receipt, otherwise it will be deemed accepted.

Art. 15Force majeure

Neither party shall be liable for failure to perform its obligations in case of force majeure (within the meaning of Belgian case law): natural disasters, major third-party failures, social conflicts, government acts, etc.

Art. 16Applicable law and jurisdiction

These Terms are governed by Belgian law. Any dispute falls under the exclusive jurisdiction of the courts of the judicial district of Brussels, after prior attempt at amicable resolution.

Art. 17Modification of Terms

n8de.me reserves the right to modify these Terms at any time. The applicable Terms are those in effect at the time of order. Any modification will be notified to existing clients by email with a 30-day notice period.